Privacy Policy

At Bilal and abrar surgicals

Bilal & Abrar Surgical is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, products, and services. By using our platform or communicating with us, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

Business & Contact Information: Name, company name, email address, phone number, and shipping/billing address.
Order Details: Product selections, quantity, pricing discussions, and invoice records.
Website Usage Data: IP address, browser type, device data, and pages visited (collected through cookies and analytics tools).

Communication Records: Emails, inquiries, and other correspondence regarding your orders or business with us.

2. How We Use Your Information

We use your data to:

Process and fulfill bulk orders.
Provide quotes, invoices, and order confirmations.
Customize private-label packaging or branding as requested.
Improve customer service and support.
Send order updates or relevant business communications.
Analyze website traffic for performance improvements.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Protection & Security

We implement industry-standard security measures to protect your information, including:

SSL encryption is used for data transmitted through our website.
Secure storage of order and contact details.
Restricted internal access to sensitive business data.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. These small files help us:
- Recognize repeat visitors.
- Understand site usage behavior.
- Optimize content and speed.
You may choose to disable cookies through your browser settings, though this may affect site functionality.

5. Third-Party Services

We may use trusted third-party services for payment processing, logistics, or analytics (e.g., DHL, FedEx, Google Analytics). These providers follow their own privacy practices, which you can review on their official websites.

6. Data Retention

We retain your business data only as long as necessary to fulfill orders, comply with legal requirements, and maintain records for customer service and accounting purposes.

7. Your Rights

You have the right to:

Access the information we hold about you.
Request corrections to inaccurate data.
Request deletion of your information (subject to legal exceptions).
Withdraw consent for communications at any time.

To exercise any of these rights, please contact us at info@bilalabrarsurgical.com.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date.

9. Contact Us

For questions or concerns regarding this Privacy Policy or your data, please contact:

Bilal & Abrar Surgical
Email: info@bilalabrarsurgical.com